Frequently Asked Questions

Everything you need to know about your Respire US experience.

What is the standard shipping time for orders within the US?

Standard shipping typically takes 3 to 5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

Are Respire US products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and vegan, formulated without any animal-derived ingredients or testing.

What is your return policy for opened beauty products?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days for a full refund, even if it has been opened.

Do you offer international shipping outside of the United States?

Currently, we only ship within the United States. We are working hard to expand our logistics to support international beauty enthusiasts in the near future.

How can I check if a specific product is suitable for sensitive skin?

Each product page includes a full ingredient list and a 'Skin Type' guide. Our formulas are dermatologist-tested and designed to be gentle on sensitive skin.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.